Privacy

Delete your data

Your records are on your phone; if you made a backup, it's in the cloud too. You delete your account, your backup and the records on your phone yourself, inside the app, whenever you want.

Delete your account and cloud backup

1. Tap the person icon at the top right to open the Me screen.
2. In the Account card at the top, tap Delete my account.
3. Confirm in the dialog that opens. If you signed in with Apple, Apple asks you to confirm once more.

Your account, email address and cloud backup are deleted immediately and permanently; this can't be undone. The records on your phone aren't deleted. The app returns to the sign-in screen.

Delete the records on your phone

1. On the Me screen, tap Data and privacy.
2. Tap Back to sample data (reset everything) and confirm.

Plots, photos, soil and water records, animal records and settings are deleted from this phone. Your cloud backup isn't deleted.

By removing the app

When you delete the app from your phone, all EchoFarm records on the phone are deleted too. Your account and cloud backup remain; you need to delete them separately as described above.

If you can't reach the app

Write to zai@97.team from the email on your account with the subject “Account deletion”. We'll delete your account and backup within 30 days at the latest and let you know.

Data that went to outside services

When you use a feature such as weather or maps, the related data has gone to that service. These services keep data under their own policies; the list is in the privacy policy. If you want help passing a deletion request to that service, write to us.