Support

So you can back up your records to your account and restore them on a new phone. You sign in with your Apple or Google account; there's no separate password. Only your user ID and email address are kept. With Sign in with Apple you can hide your email.

Check your internet connection and try again. For Sign in with Apple, you need to be signed in to your Apple account in your phone's Settings. If the problem continues, write to us with the message shown on screen.

Your records are on your phone. If you tap “Back up my data”, the text and measurements (no photos) are backed up to a cloud space in Frankfurt that only you can access. Features like weather and maps send only the data needed for that job to the related service.

On the old phone, tap “Back up my data” on the Me screen. On the new phone, sign in with the same Apple or Google account; the app finds the backup and asks whether you want to restore it. Photos aren't included in the backup.

Yes. The app opens in Turkish or English depending on your phone's language. You can also change it under Me → Dil · Language.

Records, calculations and the last downloaded weather are visible offline. Sign-in, backup, current weather and maps need the internet.

Yes. The result gives a likelihood, not a definitive diagnosis. The method used is shown under the result. If you're unsure, retake the leaf up close in daylight or show it to an agricultural engineer.

EchoFarm's principle is least harm. Cultural measures come first, then biological options, and organic inputs last. Synthetic pesticides aren't recommended.

EchoFarm is not a veterinarian. If you enter the signs on the observation screen, the app says “call your veterinarian now”, “keep watching” or “normal”. In an emergency, call your veterinarian right away.

Open-Meteo's FAO-56 evaporation data, the crop's water coefficient and the soil's water holding are calculated together. If rain is expected, irrigation is postponed. In a greenhouse, rain isn't counted.

Devices marked “connects” in the Device Hub catalog connect over Bluetooth, the local network or the cloud. For a device not in the catalog, standard Bluetooth data can be read.

Turn on “Phone notifications” on the Alerts screen and tap “Allow” when your phone asks. Each alert reaches your phone once.

Tap “Delete my account” in the Account card at the top of the Me screen and confirm; your account and backup are deleted permanently. For the records on your phone, go to Me → Data and privacy → Back to sample data. Details are on the “Delete your data” page.

No. EchoFarm is free; there are no ads and no in-app purchases.